Cord Blood and Cord Tissue Banking Payment Options

We understand that when your family grows, so do expenses - for all the best reasons, of course! That's why we offer multiple payment options to work with your family budget:

  • Pay In Full at the time of delivery 

  • 6 month and 12 month
    Monthly plans include annual storage fee for the first year. Future annual storage fees are not included. Prepaid storage options are also available. Monthly payments reflect the additional cost of our payment plans. 

  • 18 months & 48-months
    Plans are provided by a third party, CareCredit.  Availability is subject to credit approval. Other terms and conditions may apply. Please call for details: 866-668-4895
IMPORTANT NOTE: Please call if you are due within 7 days, adopting your baby, using a gestational carrier, or surrogate. We're available 24/7. Call 866-668-4895.

Billing FAQs

  1. How can I find out what payment plan I signed up for?

    To confirm your payment plan selection, just call our finance department at 800-991-2483 or refer to your welcome letter. If you’re outside the United States, please call 617-914-3400.

  2. When will I be charged?

    There is no payment due until the time of delivery. Annual storage fees are due each year during the month of your child's birthday.

  3. Will I receive an invoice when payments are due or will my credit card simply be charged?

    Your credit card will be charged automatically according to the payment plan you selected at the time of enrollment. A $150 fee will be charged if service is discontinued prior to delivery. Please be aware some OBs charge a fee to collect cord blood. You should discuss this matter with your caregiver prior to delivery.

  4. When is my annual storage fee due?

    Your annual storage fee is due each year during the month of your child's birthday. If you have provided a credit card at the time of enrollment, ViaCord will automatically charge your annual fee to the card we have on file. You will also receive a notification prior to billing so you may plan ahead or take advantage of one of our money-saving prepaid storage plans.

  5. Can I prepay the annual storage fees?

    Yes, you can prepay for 20 or 25 years of storage. This is a great option for people who appreciate the savings value, as well as the convenience of not having to think about annual payments. Simply call us at 800-991-2483 and a representative will help you start saving today. If you’re outside the United States, please call 617-914-3400.

  6. Is there a cost to retrieve my baby's stem cells?

    ViaCord arranges for the preparation and shipment of the cord blood unit according to industry standards. You will be charged for all preparation and shipment expenses; however, in most cases these expenses will be reimbursed by your insurance company.

  7. Is there an additional shipping fee for collections that take place in Puerto Rico?

    Yes, an additional $450 shipping charge is added to collections that take place in Puerto Rico.

  8. Will I be charged a fee by my healthcare provider for the collection?

    Some caregivers will charge a fee for the collection — but it is at their discretion. You should discuss this matter with your caregiver prior to delivery.